Before you listen to the second part of the talk from 5:54, do the same as in the previous activity and put T (True) of F (False) next to each of the statements below.

Gap-fill exercise

Fill in all the gaps, then press "Check" to check your answers.
   False      True   
1. The acronym to achieve better listening is an ancient word for conscious.
2. The word `so' is very important when you are communicating with someone.
3. According to the speaker, listening is taught as a skill in some schools.