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Lucy: Simon, can you help me? I can't print anything.
Simon: Is the on?
Lucy: Yes, it is.
Simon: Hmm, maybe turn it off and then turn it on again."
Lucy: I did that. Nothing happened.
Simon: Okay, well maybe there is a problem.
Lucy: How can I if that's the problem?
Simon: You can a test on your computer. It's really quick, let me show
you.
Lucy: Okay, let's .
Simon: No, it's not the connection. Maybe the paper is wrong?
Lucy: Let's see. Oh it's not the right size.
Simon: Okay, you need to change it to the paper size.
Lucy: Alright. Let's see if this works.
Simon: Yes! It's working.
Lucy: Great! Thanks Simon.
Simon: No problem.