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1. "They'll only give you a if you've got the receipt. "
2. "I'm really sorry it's not working properly. Bring it to the shop and we can do an ."
3. "You can have store , but not your money back. I hope you find something else you like."
4. "The washing machine has a two-year , so yes we can repair it for you free of charge."
5. "I don't want to return it, I need a . I really like it but there's a problem with the case."